Refund policy
We want you to be happy with your purchase. If something isn't right, please let us know.
Most items may be returned within 30 days of purchase with a receipt or other proof of purchase.
For online orders, please bring the item to our store at:
Natural Health Organic Foods
135 S Broadview St
Cape Girardeau, MO 63703
If you have questions about a return, please contact us at web@naturalhealthorganicfoods.com or call 573-339-0054.
Damaged, Defective, or Incorrect Items
If an item is damaged, defective, or we made a mistake with your order, please contact us as soon as possible so we can make it right.
Depending on the situation, we may provide a replacement, exchange, store credit, or refund to the original form of payment.
Other Returns
For approved returns that are not the result of damage, defects, or fulfillment errors, refunds may be issued as store credit for future purchases.
We understand that every situation is different and reserve the right to evaluate returns on a case-by-case basis.
Non-Returnable Items
The following items are generally not eligible for return:
- Perishable products, including food, flowers, and plants
- Special-order items
- Personalized or custom products
- Personal care and beauty products
- Clearance items
- Gift cards
If you have questions about a specific item, please contact us before purchasing.
Refund Processing
Approved refunds to the original form of payment will be processed back to the payment method used for the purchase. Processing times may vary depending on your financial institution.
Store credit may be issued immediately when applicable.
